With our online giving platform, powered by Spiral, you choose how you want to support the causes you are passionate about right from Timberland’s Online Banking or Mobile App.
Look for the Giving Center and Everyday Impact tiles on the dashboard to donate to charities and track your contributions for tax purposes.
Donate to your favorite causes with one-time or recurring donations.
Discover: Create a portfolio of causes that you want to support or select from Timberland’s list of local charities.
Donate: To your selected charities at any time.
Track giving: Track your contributions in one place and get an annual donation report for tax purposes.
Support your favorite cause by rounding up purchases made with your Timberland debit card. You determine the spend limit and can adjust it at any time.
Select your impact: Choose how you wish to make an impact with your purchases. Change your preferences any time. You can choose one of our recommended impact selections or search for your favorite cause.
Support your causes: With each qualifying purchase, you can round up your total to the nearest dollar and donate that change to support your chosen cause.
Track giving: Track your contributions in one place and get an annual donation report for tax purposes.
Round Up to Save is a feature that helps you save money automatically. Every time you make a purchase with your Timberland debit card, the amount is rounded up to the nearest dollar. The extra change (the difference between the purchase amount and the rounded-up amount) is then transferred into a Timberland account you designate.
How do I enroll in the Giving Center?
Timberland customers will be able to find the Giving Center in our online banking platform.
How can I make a donation?
Donating to a new charity is easy in the Giving Center! You are able to send funds to over 1.5 million registered 501(c)(3) organizations in the United States. You have the option to share your information with the non-profit or keep your donation anonymous.
The minimum donation amount is $5.
How to make a One-time Donation
How to make a Monthly Recurring Donation
How can I Search for a New Charity?
What if a non-profit I’m searching for is not listed in the Giving Center?
Only charities the IRS recognizes as tax-exempt on their website and not disqualified by Spiral or your financial institution are listed in the Giving Center.
If a charity or non-profit is not listed, and you think this organization should be qualified as a tax-exempt charity, please contact Timberland Bank.
Non-profit organizations can claim their free Spiral profile by completing a short form at https://www.spiral.us/nonprofits.
How can I manage, pause, or stop my recurring donations?
Where can I find my donation receipt?
You will receive a receipt for every donation made through the Giving Center that can be downloaded as a PDF document. This receipt is typically available immediately and can be accessed through 2 ways:
When does the non-profit receive a donation?
It may take up to 45 days for a non-profit to receive your donation. When you make a donation through the Giving Center, funds are moved to your bank's General Ledger or Clearing Account (1-2 days processing). Tax receipts are issued to customers by Spiral Giving Network immediately after a donation is made.
Once the funds have been fully processed, they are transferred to Spiral Giving Network (SGN) and accumulated over time (1-30 days). Donation distributions for each non-profit organization are processed on a monthly basis in alignment with SGN Terms and Conditions.
SGN grants to Qualifying Charities will be distributed via ACH or mailed check. It may take up to 45 days from the date of the customer’s contribution to SGN for a grant to be distributed to a Qualifying Charity.
How do I know it is going to the right non-profit?
During the time of the donation, you are able to search for the non-profit of your choice. The most accurate way to do this is with the EIN of the non-profit.
How is my information shared with non-profits?
During the donation process, you will be prompted with the option to share your information or donate anonymously. Donor information is readily available for non-profits that are partners of the Spiral Giving Network (SGN). If the non-profit is not a partner, they are able to request a report with all donor information. If the end user has chosen to donate anonymously, their data will not be available or shared with any non-profit.
Why do customers pay a fee to make a donation?
Processing fees are associated with the handling and security measures involved in transferring funds securely from your account to Spiral’s account. These fees are imposed by financial institutions and payment processors to ensure the smooth and secure processing of transactions. The fees charged by Spiral Giving Network are lower than the industry standard which typically range from 3% - 8% on average.How does Everyday Impact work?
When you make certain purchases with your Timberland debit card, you can create a social or environmental impact with the Everyday Impact roundup feature. Purchases are rounded up to the nearest dollar and charged as a separate transaction as a donation made to a specific non-profit to achieve a related impact.
Everyday Impact offers 3 transaction round-up options:
You can decide how you want to round up from the three choices below.
How can I enroll in Everyday Impact?
You have the option to round up every day purchases to donate to your chosen non-profits.
How can I unsubscribe from Everyday Impact?
You are able to go into the module and turn off your round ups whenever you see fit. Here’s how:
Do I receive a receipt for Everyday Impact donations?
Everyday Impact provides receipts on a monthly basis by the 5th business day of every month. These will be viewable in the module.
Why is my impact not increasing?
Each unit has a designated cost to provide that unit. For example: A meal for a child may cost $1. You will not see a change on this impact until your round ups have totaled at least $1.
Do you share my personal information with the non-profits?
Donor information is readily available for non-profits that are partners of the Spiral Giving Network (SGN). If the non-profit is not a partner, they are able to request a report with all donor information.
Can I change the non-profit I chose to round up to?
You are able to change your designated roundup choice at any time.
Can customers select a different non-profit instead of a unit?
If Timberland Bank has chosen to highlight a non-profit, customers are able to designate all round ups to that specific non-profit. You may have the option to designate all round ups to the non-profit of your choice. If you choose either of these options - every debit card transaction will round up to these specific non-profits.What is Round Up to Save?
Round Up to Save is a feature that helps you save money automatically. Every time you make a purchase with your Timberland debit card, the amount is rounded up to the nearest dollar. The extra change (the difference between the purchase amount and the rounded-up amount) is then transferred into a Timberland account you designate.
How does Round Up to Save work?
When users make a purchase using their debit card, the amount is rounded up to the nearest dollar, and the difference is transferred to their designated Timberland account. If users have opted to also round up for charitable impact, the rounded-up amount will be divided according to the selected percentage, with the designated portion allocated for donation to the specified nonprofit organization.
How do I enroll in Round Up to Save?
From the Everyday Impact dashboard, you can enroll your debit card for round ups. You will be able to designate your round up to be transferred to a Timberland account or round up for charitable giving. You may also choose to split that round up to go to both a Timberland account and a charitable cause.
Can I round up to save and charity?
Yes, you can split your round up between your Timberland account and charitable giving in 10% increments. Splits could include 100% to a Timberland account, which does not enroll you into impact splits. It also includes a split of 100% to impact, which donates all round ups to impact units or charity selection.
Can I set a limit on how much they round up?
No, limits can only be set for Everyday Impact round up transactions.
What happens if I do not have enough money to round up?
This is dependent on a user’s setup:
